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The fastest way to reach us is to write to Contact us, Monday to Friday 9 to 5. Press releases and official statements go to the same inbox with PRESS in the subject line for faster routing.
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Response times
Tips with documents or photographs get answered first, usually the same day. Corrections with sources land within one business day. General questions take up to three days. Vague or abusive messages wait longest or go unanswered; specific notes with page URLs and evidence jump the queue.
Before you write
Check the relevant article first; many questions arrive already answered there. For a correction, include the exact sentence and the evidence that contradicts it. For a tip, tell us what you know, how you know it and whether you can be contacted again.
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A specific question answered fast beats a long form every time.
Further reading from independent sources: Reuters and Associated Press.